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Welcome to Harleysville, and thank you for choosing us! We invite this opportunity to strengthen our “Good people to know” reputation by providing you with the high-quality, personalized service for which we are known.

Of all the services we offer, we realize that claims service is paramount and can easily become the sole reason you stay with us—or go elsewhere for your insurance protection. Consequently, whether you’re the owner of a large business with employees injured on the job, a driver who has been in an accident, or a family whose kitchen has gone up in flames, when you need to report a claim, we’ll be:

  • Available. You can report a loss 24 hours a day, any day of the year.

  • Proactive. Our technology and organizational structure are centered around keeping the claims settlement process running smoothly and quickly.

  • Helpful. We pride ourselves on providing start-to-finish service, working with our customers to help them with anything from securing appraisals and rental cars, to getting quality medical care for injured employees.

  • Fair. Harleysville’s reputation is built on a legacy of integrity that spans more than 90 years.

  • Skilled. Our claims professionals are highly skilled and specialized. Our workers compensation specialists handle only workers compensation claims. Our liability specialists handle only liability claims. And our property specialists handle only property claims.

  • Eager to know how we performed. We regularly survey, talk to, and listen to our customers, which is how we know that we consistently exceed their service expectations. At the same time, their valuable feedback enables us to sustain a high level of customer satisfaction going forward.

We’ve designed this portion of our website to be an online resource for our workers compensation insurance customers. We hope no employee of yours ever gets injured while at work, but if one does, rest assured you’ll get a friendly voice on the other end of the phone, prompt answers to your questions, appropriate treatment from our preferred medical providers, and help with getting your worker back on the job.

Again, thank you for choosing Harleysville! We look forward to serving you.

 

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